Technical FAQs
Does my student need to have access to a computer to attend?
Yes. Indiana Gateway Digital Academy (INGDA) students are provided a computer upon enrollment. These computer systems are instructional property and must be returned when the student leaves the school. If a family does not wish to receive a computer, they can decline. INGDA arranges for technical support and troubleshooting. Each family secures their own internet service provider.
What computer skills are required?
The Learning Coach needs to have at least basic computer skills. Use of the computer is an important part of the online school program. In the elementary grades, mostly the Learning Coach interacts with the computer. Middle school and high school students are most successful if they have basic computer skills.
Does my student need high speed internet access to attend?
No. Although high-speed internet access definitely makes the experience of learning online much more satisfying, it is not absolutely necessary. Some geographic areas unfortunately do not have high-speed access available. However, for those areas that do, it is the preferred type of access for the program.
How do I get technical support?
INGDA families needing customer support for computers or the online school can call 866.512.2273 (select option 2).
What does the computer system loaned by INGDA include?
Computers loaned by INGDA follow the technical specs listed here.